![]() It’s not always clear that Amazon isn’t suppling the goods. That company is responsible for any complaint, refund or warranty dispute – not Amazon. You pay Amazon, but the other company supplies the goods. That 10-15% discount is typical.Īmazon not only sells products directly, there’s also an option for other sellers to offer the same product. As we type this Amazon US is selling a year of Office 365 Home for $85 instead of Microsoft’s $100 for the same thing. Most retailers sell the main Office products at a discount from the Microsoft Store price. You don’t get anything better or faster buying direct from Microsoft, just less money in your pocket. ![]() The Microsoft Store charges the highest price for their products. Microsoft wants people to buy direct from their web site but that’s not a smart move. Ebay and Amazon merchants show their star rating, customer feedback and how long they have been operating on that site. Use outlets that have a good online reputation and have been trading for some time. Your entitlement to a refund or redress for a illegal product is different depending on whether you buy from Amazon itself or a third-party seller working with Amazon. After the report of pirated / illegal Microsoft Office from an Amazon retailer (and Amazon’s initial refusal to act) how can you protect yourself from a similar problem on Amazon or other sites?
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